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Will there be a Coat Check?

Yes a Coat Check will be available Complimentary to all guests

What's the Deal with Hotels and Which ones are connected to Maggiano's?

Hotel room directly across the street at the brand new A LOFT hotel. When calling mention "the countdown Chicago NYE ball" for special group rate of $169

Is there a VIP Room? What all do VIP Tickets include?

As of Right now we are going to have 2 rooms of music Main Room and Platinum Room, The Platinum Buffet Room Will Be for Platinum Ticket Holders Only. Platinum Tickets include Premium Open Bar 9-1, Lavish Buffet, See Details in the Tickets Section

What do I need to bring to will call? What if I didn't use my credit card to purchase the tickets?

Please bring a matching credit card used to purchase the tickets, your ID and the email confirmation. If you did not use your credit card to purchase tickets, you still must bring the credit card that was used. A photocopy of the credit card and ID is acceptable.

What if I purchased a ticket and cannot attend?

No refunds will be issued, all sales are final.

What is the dress code?

Upscale attire is required. Women typically wear evening gowns and dresses and men wear suits with nice dress shoes. Check out the pictures from last year!

For Additional questions/details or reservations please email brian@surrealchicago.com or call 773.459.8133